privacy policy
This Privacy Policy explains how Freedom Fabrication (ABN 92 663 200 191) collects, uses and protects your personal information. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Table of Contents
1. Information We Collect
Contact & enquiry details you submit (name, email, phone, message). Order & service details (products, vehicle details, delivery preferences). Payment & invoicing data handled securely by third-party gateways (we don’t store card numbers). Website usage data via cookies/analytics (pages viewed, device, referrals)
2. How We Use Your Information
To respond to enquiries and prepare quotes.
To process orders, schedule installs and provide support.
To administer warranties and safety/product updates.
To improve our website, products and customer experience.
To send marketing communications only if you opt-in (you can unsubscribe anytime).
3. Sharing Your Information
We don’t sell or rent your data.
We may share limited details with trusted providers: payment processors, couriers, IT/hosting and email services—only what’s needed to deliver our services.
We may disclose information if required by law or to protect legal rights.
4. Data Security
We take reasonable technical and organisational measures to protect your information.
Sensitive payment info is processed using encrypted third-party gateways; we do not store card numbers.
While no method is 100% secure, we work to prevent unauthorised access, alteration or disclosure.
5. Cookies & Analytics
Our site uses cookies to keep the site functional and to understand usage.
We may use tools such as Google Analytics to measure traffic and performance.
You can control cookies via your browser settings.
Learn more about the Australian Privacy Principles at the Office of the Australian Information Commissioner (OAIC).
6. Access & Correction of Information
You may request access to the personal information we hold about you.
If any information is inaccurate, you can ask us to correct it.
We may ask to verify your identity before fulfilling requests.
7. Contact Us
Email: sales@freedomfab.com.au
Last updated: 21 Sep 2025.